Terms & Conditions.

FAQs

What’s not included?

Although most of these items can be included as an addon, by default the following items are not included within the standard package:

Contents for the website: Unfortunately we do not have a content writer in house thus we request that all texts for the website be provided by the client and we will input all contents as provided to us.

Images: when building the draft version of the website we will source and use royalty free images, however if you’d like us to change those you will need to provide the images desired instead. This offer also doesn’t include the purchase of paid images.

Custom Mobile and Tablet versions: Although full mobile and tablet optimisation is included within the package, this optimisation takes the form of optimising the desktop version of the design to be fully responsive (and we also test it). It does not include a fully custom redesign separately for the mobile and tablet versions (i.e. the structure and order of sections, as well as the images and texts used will be the same for all devices)

Ongoing Support: Once the website is completed and migrated to your hosting, as such there is no further support included within the package. Still, at the end we are happy to provide a few detailed screen recordings showing how to make edits to the website, and should you have any difficulties you can contact us through email or live chat. However please note, for major edits after completion charges will apply. Finally, we will also be happy to offer a maintenance plan tailored to your needs!

What will happen to my Domain?

The Domain registered by us on your behalf will always be yours even when you decide to work with someone else. Provided keeping the Domain Active while making the switch will be your responsibility.

1. Scope of Services: a. We offer one-page website development services tailored to the client’s requirements. b. Services include design, development, and deployment of a single-page website.

2. Client Responsibilities: a. Clients are responsible for providing clear and accurate information regarding their business and design preferences. b. Timely feedback and approvals are essential for project progress. c. Any delays caused by the client may impact project timelines.

3. Payments: a. Payments are to be made according to the agreed-upon schedule outlined in the proposal. b. A deposit may be required before commencement of work, with the balance due upon completion. c. Late payments may result in project delays or suspension of services.

4. Intellectual Property: a. Upon full payment, all intellectual property rights for the developed one-page website belong to the client. b. The client guarantees the legality of all materials provided and indemnifies the firm against any claims related to intellectual property infringement.

5. Project Timeline: a. Project timelines are estimates and may vary based on project complexity and client responsiveness. b. Delays caused by unforeseen circumstances or force majeure events are not the responsibility of the firm.

6. Revisions and Alterations: a. A defined number of revisions are included in the project scope. b. Additional revisions or alterations may incur additional charges.

7. Warranties: a. We warrant that the one-page website will function as intended under normal usage conditions. b. Warranties do not cover issues arising from third-party plugins, software updates, or client modifications.

8. Limitation of Liability: a. Our liability is limited to the fees paid for the one-page website build. b. We are not liable for any consequential, indirect, or incidental damages.

9. Termination: a. Either party may terminate the agreement with written notice if the other party breaches its obligations. b. Termination does not absolve the client’s obligation to pay for services rendered.

Refund Policy

1. Deposit and Payment: a. A non-refundable deposit may be required to initiate the web development project. b. Full or partial payments made beyond the deposit stage are subject to the terms outlined below.

2. Refund Eligibility: a. Refunds may be considered in the following circumstances: i. The firm fails to commence work on the project as agreed. ii. The firm is unable to complete the project due to unforeseen circumstances beyond its control. iii. The client requests a refund before work on the project has begun.

3. Non-Refundable Situations: a. Once work on the project has commenced, refunds are generally not provided. b. Refunds are not provided for completed projects or services already rendered.

4. Refund Procedure: a. Clients must submit refund requests in writing, detailing the reason for the request. b. Refund requests will be reviewed by the firm’s management team within a reasonable timeframe. c. Approved refunds will be processed using the original payment method, unless otherwise agreed.

5. Partial Refunds: a. In cases where work has commenced but not completed, a partial refund may be issued based on the work completed relative to the total project scope.

6. Dispute Resolution: a. In the event of a dispute regarding refund eligibility, both parties agree to seek an amicable resolution through negotiation and mediation.

7. Exceptional Circumstances: a. The firm reserves the right to make exceptions to this refund policy in exceptional circumstances, at its sole discretion.

8. No Refund for Change of Mind: a. Refunds will not be provided for requests based on a change of mind or dissatisfaction with design preferences after work has commenced.

9. Communication: a. Clients are encouraged to maintain open communication with the firm throughout the project to address any concerns promptly.

Privacy Policy:

This Privacy Policy outlines how [Your Company Name] (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors (“users” or “you”) to our website.

1. Information We Collect:

a. Personal Information: We may collect personal information such as name, email address, phone number, and company name when you voluntarily provide it to us through our website contact forms or email communications.

b. Automatically Collected Information: We may also automatically collect certain information about your device and usage of our website through cookies and similar technologies, including IP address, browser type, pages visited, and referral URLs.

2. Use of Information:

a. We use the information we collect to respond to inquiries, provide services, and improve our website’s functionality and user experience.

b. Personal information may also be used for marketing purposes, such as sending promotional emails about our services or special offers. Users can opt-out of receiving marketing communications at any time.

3. Data Sharing:

a. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate services requested by you.

b. We may share personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing clients, provided they agree to keep this information confidential.

4. Data Security:

a. We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

b. Despite our efforts to safeguard your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links:

a. Our website may contain links to third-party websites or services not operated by us. We have no control over the content, privacy policies, or practices of these websites and encourage users to review the privacy policies of any third-party sites visited.

6. Children’s Privacy:

a. Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

7. Changes to this Privacy Policy:

a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [Your Contact Information].

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction].

Amendments: These terms and conditions may be amended by the firm with reasonable notice to the client.

Acceptance: By engaging our services, the client agrees to these terms and conditions.